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CANCELLATION/REFUND POLICY


Product Return policy in Binary Plan

Return / Refund Policy in binary plan: - CCPL will refund any dissatisfied product purchase on 40% of D.P Value for period of 30 days from the date of purchase, payment will be made upon receipt of the returned product and it is deemed to be in resalable condition. After the expiration of the 30 days period or if the product is not in resalable condition CCPL will issue no refund or exchange CCPL will replace at no cost. Items that may have been damaged during shipping or are otherwise defective in nature.


Product Return Policy in Generation Plan

In case of any dissatisfaction, manufacturing or packaging defect, customers/Distributors can return/exchange the product. The customers/Distributors must contact the Distributor/Company from whom they had purchased the same, within 30 days from the date of purchase. They have to provide a reason and return the said products. In case the customer returns the product, it is the distributor's obligation to satisfy the customer’s need for money refund or replacements of products.

The Distributor can then return these products, with original Invoice to the Company. The Company will replace these products free of cost or if the distributor does not want the same products, the Company will give a cash voucher of the same amount, which can be used by the Distributor for purchasing products of their choice.

  • Product Return Form
  • Reason for return
  • Copy of Invoice
  • Products to be returned

Buy Back Policy

The Company provides a Buy Back Policy to the distributor who wishes to resign from his/her distributorship and return any CCPL products that are in good condition, useable, resaleable, restock-able, unopened, unaltered and must have a shelf life of at least four months. If the Distributor resigns within 30 days from the purchase of the products, CCPL shall provide a full refund for the products to the Distributor. Please Note: Product Return Policy is NOT valid on Electric items if opened.

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